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Kaiser Offers COVID-19 Vaccine to ALL dentists and staff

If you haven't called in to make your appointment (or emailed your doctor if you have Kaiser) please do so now to get an appointment scheduled. If you do NOT have Kaiser:
1. Call 866-454-8855, select option for plan and coverage. You want a temporary Kaiser ID.
2. Call 707-566-5329 to schedule appointment.
If you do have Kaiser they are recommending you to contact your physician directly via email as the phone lines can get backed up.
Please get booked today as this is about to get very difficult.

The Broken Appointment Blues

Course Info:
1. How do I get hygiene patients to value their appointments when they would rather be anywhere but the dental office? And how do I respond if they say they didn’t come in due to COVID concerns?
2. How do I reduce unfilled hours?

We will explore the dentist’s and team’s role in motivating patients to want to make and keep their appointments. We will look at how you can establish a system and guidelines to prevent broken appointments, connect with patients who cancel or arrive late and intervene if it becomes a chronic problem. You will learn skills and techniques for you and your team to implement immediately.