1.How do I get hygiene patients to value their appointments when they would rather be anywhere but the dental office? And how do I respond if they say they didn’t come in due to COVID concerns? 2.How do I reduce unfilled hours?
We will explore the dentist’s and team’s role in motivating patients to want to make and keep their appointments. We will look at how you can establish a system and guidelines to prevent broken appointments, connect with patients who cancel or arrive late and intervene if it becomes a chronic problem. You will learn skills and techniques for you and your team to implement immediately.
About Our Speaker
Sharyn Weiss, M.A. Sharyn is the President of Weiss Practice Enhancement. She is has been in dental practice management for over 20 years coaching hundreds of dentists to become flourishing leaders in practices where patients and team members thrive. She has delivered more than 100 dental workshops and webinars nationally to groups as intimate as two, to over 100. She engages groups with her expertise, humor and emphasis on participatory learning. She lives in Rohnert Park, CA.
Course Info
General Membership Evening Learn ONLINE Date: Tuesday October 27, 2020 Time: 6:00pm Cost: $20 Find the program on the home page of www.redsdentists.org