Current Privacy & Collections Regulations
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Course Info
What the new requirements are, so that you can call your patients, because of the new FCC Regulations. Learn techniques to deal with difficult patients and increase customer service. How to increase recoveries using telephone calls. Be sure your credit card machine compiles with current privacy and security regulations. The best ways to prevent bad debt and dealing with outside debt collection agencies. How to standardize your documentation and procedures in order help collect and deal with difficult patients. About Our Speaker
Robert Tavelli
President of Tavelli Co., Inc. and Tavco Credit Services. Robert has been in the credit and collection industry since 1979. He has extensive experience as an industry leader at both the state and national level. Mr. Tavelli has twice served as President of the California Association of Collectors (CAC), where he also chaired the organization’s Identity Theft, Political Action and Legislative committees. He also served on the Board of Directors of ACA International (The Association of Credit and Collection Professionals) for nine years. During his tenure he served chaired ACA’s Interstate Committee and also served on the Strategic Planning Committee and Medical Debt Task Force. |
Course Info
General Membership Meeting, Dinner Served
Date: Tuesday, September 12, 2017 Time: 6:00PM-9:00PM Location: Fountain Grove Inn 101 Fountaingrove Parkway Santa Rosa, CA 95403 Cost: $68.00 REDS Members & Staff $140.00 CDA Members from other components $250.00 Non-CDA Dentists Sign Up Online!
Current Collections & Privacy Regulations
REDS Member & Staff
$
68.00
Current Collections & Privacy Regulations
Live Online
$
68.00
Current Collections & Privacy Regulations
CDA Members From Other Components
$
140.00
Current Collections & Privacy Regulations
Non-CDA Dentists
$
250.00
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